<h2><strong>Terms and Conditions and Shipping</strong></h2>
<p>Welcome to Novokart!</p>
<p>These terms and conditions outline the rules and regulations for the use of Novokart's Website, located at https://novokart.in/.</p>
<p>By accessing this website we assume you accept these terms and conditions. Do not continue to use Novokart if you do not agree to take all of the terms and conditions stated on this page.</p>
<p>The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of in. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.</p>
<h3><strong>Cookies</strong></h3>
<p>We employ the use of cookies. By accessing Novokart, you agreed to use cookies in agreement with the Novokart's Privacy Policy. </p>
<p>Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.</p>
<h3><strong>License</strong></h3>
<p>Unless otherwise stated, Novokart and/or its licensors own the intellectual property rights for all material on Novokart. All intellectual property rights are reserved. You may access this from Novokart for your own personal use subjected to restrictions set in these terms and conditions.</p>
<p>You must not:</p>
<ul>
<li>Republish material from Novokart</li>
<li>Sell, rent or sub-license material from Novokart</li>
<li>Reproduce, duplicate or copy material from Novokart</li>
<li>Redistribute content from Novokart</li>
</ul>
<p>This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the <a href="https://www.termsandconditionsgenerator.com/">Free Terms and Conditions Generator</a>.</p>
<p>Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Novokart does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Novokart,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Novokart shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.</p>
<p>Novokart reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.</p>
<p>You warrant and represent that:</p>
<ul>
<li>You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;</li>
<li>The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;</li>
<li>The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy</li>
<li>The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.</li>
</ul>
<p>You hereby grant Novokart a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.</p>
<h3><strong>Hyperlinking to our Content</strong></h3>
<p>The following organizations may link to our Website without prior written approval:</p>
<ul>
<li>Government agencies;</li>
<li>Search engines;</li>
<li>News organizations;</li>
<li>Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and</li>
<li>System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.</li>
</ul>
<p>These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.</p>
<p>We may consider and approve other link requests from the following types of organizations:</p>
<ul>
<li>commonly-known consumer and/or business information sources;</li>
<li>dot.com community sites;</li>
<li>associations or other groups representing charities;</li>
<li>online directory distributors;</li>
<li>internet portals;</li>
<li>accounting, law and consulting firms; and</li>
<li>educational institutions and trade associations.</li>
</ul>
<p>We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Novokart; and (d) the link is in the context of general resource information.</p>
<p>These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.</p>
<p>If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Novokart. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.</p>
<p>Approved organizations may hyperlink to our Website as follows:</p>
<ul>
<li>By use of our corporate name; or</li>
<li>By use of the uniform resource locator being linked to; or</li>
<li>By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.</li>
</ul>
<p>No use of Novokart's logo or other artwork will be allowed for linking absent a trademark license agreement.</p>
<h3><strong>iFrames</strong></h3>
<p>Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.</p>
<h3><strong>Content Liability</strong></h3>
<p>We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.</p>
<h3><strong>Reservation of Rights</strong></h3>
<p>We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.</p>
<h3><strong>Removal of links from our website</strong></h3>
<p>If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.</p>
<p>We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.</p>
<h3><strong>Disclaimer</strong></h3>
<p>To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:</p>
<ul>
<li>limit or exclude our or your liability for death or personal injury;</li>
<li>limit or exclude our or your liability for fraud or fraudulent misrepresentation;</li>
<li>limit any of our or your liabilities in any way that is not permitted under applicable law; or</li>
<li>exclude any of our or your liabilities that may not be excluded under applicable law.</li>
</ul>
<p>The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.</p>
<p>As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.</p>
What are the delivery charges?
Delivery charge varies with each Seller.
Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
For Products listed as Novokart Plus, a Rs 80 charge for delivery per item may be applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Novokart?
There are NO hidden charges when you make a purchase on Novokart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.
Why does the estimated delivery time vary for each seller?
You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
Seller does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Ekart Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Ekart, you can return the item through a third-party courier service. Return fees are borne by the Seller.
I did not receive my order but got a delivery confirmation SMS/Email.
In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.
What do the different tags like "In Stock", "Available" mean?
'In Stock'
For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
'Available'
The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
'Preorder' or 'Forthcoming'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
'Imported'
Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.
'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
'Permanently Discontinued'
This product is no longer available because it is obsolete and/or its production has been discontinued.
'Out of Print'
This product is not available because it is no longer being published and has been permanently discontinued.
As of now, Novokart doesn't deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.
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